Buyers Guide

Top 5 Automotive Dealership Text Messaging Services | DrivingSales

Last Updated

May 31, 2024  

Top 5 Automotive Dealership Text Messaging Services for 2024

Drive Customer Engagement with Innovative Text Messaging Solutions

In the fast-paced world of automotive dealerships, staying connected with potential and existing customers is crucial. One of the most effective ways to do this is through text messaging services. Text messaging offers a direct and personal line of communication, making it easier to engage with customers, schedule appointments, send reminders, and promote special offers.

Why Text Messaging is Essential for Automotive Dealerships

Car dealership text messaging services provide numerous benefits, including:

Using text messaging in auto dealerships helps quickly reach customers with updates and promotions, enjoy high open rates, improve customer service, reduce missed appointments, and run effective marketing campaigns, helping your business grow and adapt in the fast-changing automotive industry.

Top Car Dealership Text Messaging Services according to Automotive Dealers

Dealer Car Search

Zoom into the digital space with Dealer Car Search Responsive Websites. Dealers rave about the swift access to information and photos this platform offers. Despite some hiccups with slow pricing updates, the service shines with its responsive customer support and effective integration with Dealer Center. If you’re looking for a vendor that drives potential buyers right to your digital doorstep and values long-term relationships, Dealer Car Search is your go-to pit stop.

Dealer Car Search Logo - Their name may include "search" but they have so many more products than that. Their automotive dealership websites are some of the best in the business.

Dealer Inspire

Rev up your website’s engine with Dealer Inspire Websites. Known for their dynamic and customizable layouts, this platform ensures that every user’s journey is as smooth as a freshly paved road. Though some dealers noted minor SEO and user-friendliness issues, the overall feedback highlights a robust support system and innovative tools that keep traffic flowing and engagement high. Therefore, if cutting-edge technology paired with intuitive design revs your engine, consider Dealer Inspire.

Dealer Inspire Logo - Dealer Inspire is known as a premier automotive dealership website vendor.


DealerOn Cosmos takes the trophy for flexibility and ease of customization. With a fantastic layout that meets the demands of modern dealerships, this platform offers a great mix of style and substance at a competitive price. While it’s not without its challenges—such as occasional adjustments without prior consultation—the platform’s strengths in inventory display and brand showcasing make it a strong contender in the race.

DealerOn Logo - They have been creating automotive dealership websites for years.

Dealer eProcess

Accelerate beyond traditional boundaries with Dealer eProcess Responsive Websites. This platform is praised for its dedication to meeting specific dealership needs and providing seamless integration with other products. Despite some limitations in customization, the user-friendly interface and strong post-launch support make Dealer eProcess a reliable co-pilot for any dealership looking to enhance its digital presence.

Dealer eProcess Logo - They help create car dealer websites and many other automotive dealership products.


Drive into the future with Overdfuel AI-enhanced Websites, where speed meets sophistication. Dealers appreciate the visually stunning designs and the AI-enhanced tools that boost lead generation and conversion rates. Although there are occasional minor bugs, the overall performance and cost-efficiency make Overdfuel a top choice for dealerships focused on maximizing their online impact.

Overfuel creates car dealer websites and other products

Tell us about your Website Provider

Have something to add to the discussion? Tell us about your website vendor.  

Why does your dealership need a good text messaging service?

A good car dealership text messaging service is essential because it enables instant and direct communication with customers, ensuring important updates and promotions are seen quickly. With high open rates, text messages are far more likely to be read compared to emails, increasing engagement and response rates. This service also improves customer satisfaction by allowing quick responses to queries and providing timely reminders for appointments, which reduces no-shows. Additionally, text messaging can effectively support marketing campaigns, driving sales and fostering loyalty through personalized offers. In a competitive market, leveraging a robust text messaging service helps your dealership maintain strong customer relationships and enhance overall operational efficiency.

What is the Telephone Consumer Protection Act (TCPA)?

The Telephone Consumer Protection Act (TCPA) is a U.S. federal law enacted in 1991 to protect consumers from unwanted telemarketing calls, texts, and faxes and relates directly to automotive dealership text messaging. The TCPA restricts the use of automated dialing systems, prerecorded voice messages, and unsolicited texts to mobile phones without prior express consent from the recipient. It also establishes guidelines for telemarketers, such as maintaining a “Do Not Call” list and respecting the National Do Not Call Registry. Non-compliance with TCPA regulations can result in significant fines and legal consequences for businesses, including automotive dealerships. Ensuring TCPA compliance is crucial for maintaining customer trust and avoiding costly penalties. For more detailed information, you can visit the Federal Communications Commission (FCC) website here.

What if I violate the TCPA?

Violating the Telephone Consumer Protection Act (TCPA) can result in significant penalties, including fines ranging from $500 to $1,500 per violation, depending on whether the violation is deemed willful or knowing. Businesses may also face class-action lawsuits and other legal actions from consumers. To avoid these penalties, it’s crucial to comply with TCPA regulations, such as obtaining prior express consent before making automated calls or sending text messages. 

Car Dealer Text Messaging Tool Buyer’s Guide

When switching automotive dealership text messaging services, take your time. Before making a decision, assess your dealership’s unique requirements, such as the scale of your operations, the intricacies of your sales processes, and your customer engagement tactics. Evaluate each provider’s ability to integrate seamlessly with your current systems, their scalability, and the quality of customer support they offer. Always ask for demos to directly experience the provider’s platform and speak with references to understand their real-world effectiveness and client satisfaction. And never move forward without consulting your team. This isn’t a decision any one person should make on their own. 

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Conclusion on Car Dealer Text Messaging Tools

Implementing a text messaging service can significantly enhance your dealership’s customer engagement and marketing efforts. By choosing the right provider, you can streamline communication, improve customer satisfaction, and drive more sales.

Check Out More Reviews

To gain deeper insights into the top automotive dealership text messaging solutions and how they’re revolutionizing automotive dealerships, explore real-world reviews on DrivingSales. Discover which text messaging provider fits your dealership’s unique needs directly from your peers. Click here to learn more and read reviews.

Why you can trust DrivingSales Vendor Ratings above all other ratings platforms…

Dealers rate and review the products they use.

Every review is verified by phone before being published.

Any vendor can be listed on DrivingSales for no cost.

Verified ratings and feedback guide you to the right vendor.

DrivingSales uniquely serves the automotive industry by featuring vendor ratings exclusively from dealership employees, ensuring reviews are based on real-world product usage. It stands out for its rigorous review verification process; each submission is personally confirmed via a phone call by the DrivingSales team to ensure authenticity and relevance. The platform promotes inclusivity by allowing any vendor to be listed for free, encouraging comprehensive feedback. This system of verified insights guides dealerships to reliable vendors, making DrivingSales a pivotal resource for informed decision-making in the automotive sector, characterized by trust, transparency, and community-driven evaluations. Learn more about our vendor ratings process here.


Buyers Guide, Text Messaging

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About the author

J.D. Mixon

J.D. Mixon specializes in automotive marketing and operations management, with a strong focus on employee development. Skilled in digital advertising and business leadership, he directed marketing strategies for diverse automotive sectors since 2014. As Customer Success & Marketing Director at DrivingSales, he excels in enhancing customer engagement and expanding market reach, while prioritizing team growth and development.

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