DrivingSales Defining Leadership Podcast

How to Create Parts and Service Manager Scorecards

Introduction to Service Manager Scorecards

In this insightful episode of the Driving Sales Defining Leadership Podcast, we delve into the essential process of creating effective parts and service manager scorecards. Hosts Bart Wilson and J.D. Mixon are joined by special guest Craig Wilson, who brings his extensive experience and expert insights to the discussion. Learn why service manager scorecards are crucial for managing your service departments, discover the key performance indicators (KPIs) you should track, and get practical tips to enhance your department’s efficiency and accountability.

How to Create Parts and Service Manager Scorecards – Driving Sales Defining Leadership Podcast with Bart Wilson and J.D. Mixon, featuring guest Craig Wilson of DrivingSales. Listen now on Spotify, SoundCloud, Apple Music, Google Podcasts, and more. New release with insights on service manager scorecards and parts manager scorecards.

Your Hosts

Bart Wilson

Director of Operations


J.D. Mixon

Director of Customer Success & Marketing


Our Guest

Craig Wilson

Customer Success Manager


Understanding Parts Manager Scorecards

Craig also shares valuable strategies for developing parts manager scorecards that can significantly impact your dealership’s performance. Discover the essential metrics for parts managers, understand the importance of proactive parts management, and learn how aligning service and parts goals can drive overall success. This episode is packed with actionable advice that will help you create scorecards that improve performance and drive results.

Ready to Build Automotive Employee Scorecards?

Creating your first automotive employee scorecard may seem like a daunting task, but we're here to help. Contact the DrivingSales team to get help building your scorecards.

Key Insights from this Episode About Parts Manager Scorecards and Service Manager Scorecards

  • Importance of service manager scorecards for parts and service managers
  • Key performance indicators (KPIs) to track for enhanced performance in parts manager scorecards
  • Practical tips for aligning service and parts department goals
  • Strategies for proactive parts management
  • Understanding the impact of effective labor rate and other metrics in service manager scorecards

Join The Conversation

We’d love to hear your thoughts and questions about this episode! Join our community discussions on DrivingSales.com and become a VIP member for exclusive content and insights. By engaging with other professionals, you can share your experiences and learn how others are implementing service manager scorecards and parts manager scorecards in their dealerships. Your input helps us shape future episodes of DrivingSales Defining Leadership and ensure we cover the topics that matter most to you. Don’t miss out on the opportunity to connect with industry leaders and stay ahead of the curve. Join us today and be a part of the conversation that’s driving the future of automotive leadership.

Learn How to Create Sales Manager Scorecards

Don't miss out on the full range of tips and strategies discussed in this episode. Listen now to "Driving Success: How to Create Sales Manager Scorecards" and start transforming your sales management approach today!


Defining Leadership, HCM, Managers, Parts Manager, Podcast, Scorecards, Service Manager

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