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Get Your Employees Certified

with Online Training for
Your Dealership

Only $8.95 a month per employee*

Experience cutting-edge training for Sales, Service, Finance,
Fixed Ops and more - Improve the performance of your dealership employees. Try the DrivingSales Human Capital Management platform today!

* Minimum user bucket required

Schedule a Demo

Get Your Employees Certified
for these Roles:

BDC Agent

Tracks Included: 

  • Intro to Sales (24 modules)
  • Dealership Orientation Series (15 modules)
  • Succeeding in Sales (33 Modules)
  • Sales Skills (46 Modules)
  • The Role of the Inbound Phone Process (9 Modules)
  • Delivering a Quality Customer Experience (21 Modules)
  • Responsive Sales Process (16 Modules)
  • Holding Yourself Accountable (12 Modules)
  • Email Lead Handling (13 Modules)
  • Messaging Handling (24 Modules)
  • Basics of Phone (8 Modules)
  • Phone Process (18 Modules)
  • Basics of Email (14 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
 

BDC Manager

Tracks Included: 

  • Principles of Sales Management (29 modules)
  • Team Management (19 Modules)
  • Managing a Quality Customer Experience (23 Modules)
  • Initial Lead Handling Part 1 (17 Modules)
  • Initial Lead Handling Part 2 (18 Modules)
  • Long Term Follow-Up (21 Modules)
  • Do Not Call (7 Modules)
  • Messaging (45 Modules)
  • Inbound Phone Handling (25 Modules)
  • Internet Structure (7 Modules)
  • Building a Vendor Relationship (6 Modules)
  • Building an OEM Relationship (5 Modules)
  • Marketing (9 Modules)
  • Inventory Marketing (13 Modules)
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Competency Based Hiring (25 Modules)
  • Introduction to Digital Marketing (16 Modules)
  • Understanding Responsive Selling (18 Modules)
 

Finance Manager

Tracks Included: 

  • Principles of Sales Management (29 modules)
  • Do Not Call (7 Modules)
  • Finance Department (10 Modules)
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Team Management (19 Modules)
  • Managing a Quality Customer Experience (23 Modules)
  • Competency-Based Hiring (25 Modules)
  • Building a Vendor Relationship (8 Modules)
  • Building an OEM Relationship (6 Modules)
  • Improving Your F&I Process (20 Modules)
 

General Manager

Tracks Included: 

  • Introduction to Internet Structure (9 modules)
  • Implement Internet Structure (9 Modules)
  • BDC Structure (24 Modules)
  • Reverse BDC (24 Modules)
  • Creating a Quality Customer Experience (17 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Competency-Based Hiring (25 Modules)
  • Understanding Responsive Selling (18 Modules)
  • Intro to Internet Structure - GM (14 Modules)
  • Dealership Websites (14 Modules)
  • SEO (34 Modules)
  • Social Media Marketing (14 Modules)
  • Reputation Management (18 Modules)
 

General Sales Manager

Tracks Included: 

  • Principles of Sales Management (29 modules)
  • Team Management (18 Modules)
  • Managing a Quality Customer Experience (23 Modules)
  • Understanding Responsive Selling (19 Modules)
  • Implementing and Managing Responsive Selling(19 Modules)
  • Initial Lead Handling Part 1 (18 Modules)
  • Initial Lead Handling Part 2 (17 Modules)
  • Long Term Follow-Up (21 Modules)
  • Active Lead Handling (35 Modules)
  • Do Not Call (7 Modules)
  • Implementing Messaging (45 Modules)
  • Inbound Phone Handling (25 Modules)
  • Internet Structure (7 Modules)
  • New Vehicle Inventory Management (6 Modules)
  • Building a Vendor Relationship (7)
  • Building an OEM Relationship (5 Modules)
  • Marketing (8 Modules)
  • Finance Department (10 Modules) 
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Competency-Based Hiring (25 Modules)
  • Introduction to Digital Marketing (16 Modules)
  • Implementing and Managing Responsive Selling (23 Modules)
  • Inventory Marketing (39 Modules)
  • Introduction to Internet Structure - GM (14 Modules)
  • Implement Internet Structure - Executive (11 Modules)
  • BDC Structure (24 Modules)
  • Reverse BDC (24 Modules)
  • Dealership Websites (14 Modules)
  • SEO (34 Modules)
  • Social Media Marketing (14 Modules)
  • Reputation Management (18 Modules)
  • Finance Dept. Management (33 Modules)
 

Internet Salesperson

Tracks Included: 

  • Introduction to Sales (25 modules)
  • Succeeding in Sales (33 Modules)
  • Sales Skills (46 Modules)
  • The Role of the Inbound Phone Process (9 Modules)
  • Delivering a Quality Customer Experience (21 Modules)
  • Responsive Sales Process - 1 (54 Modules)
  • Responsive Sales Process - 2 (116 Modules)
  • Responsive Sales Process - 3 (118 Modules)
  • Holding Yourself Accountable (12 Modules)
  • Email Lead Handling (13 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Phone Process (18 Modules)
  • Messaging Handling (24 Modules)
 

Marketing Manager

Tracks Included: 

  • Principles of Sales Management (21 modules)
  • Team Management (18 Modules)
  • Managing a Quality Customer Experience (20 Modules))
  • Do Not Call (7 Modules)
  • Inbound Phone Handling (11 Modules)
  • Building a Vendor Relationship (6 Modules)
  • Building an OEM Relationship (5 Modules)
  • Marketing (8 Modules)
  • Dealership Websites (12 Modules)
  • Social Media (13 Modules)
  • Reputation Management (10 Modules)
  • Inventory Marketing (13 Modules)
  • SEO (22 Modules)
  • Better Paid Search Management (8 Modules)
  • Dealer Executive Marketing Intro (28 Modules)
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Competency Based Hiring (25 Modules)
  • Introduction to Digital Marketing (16 Modules)
 

Sales Manager

Tracks Included: 

  • Principles of Sales Management (29 modules)
  • Team Management (18 Modules)
  • Managing a Quality Customer Experience (20 Modules)
  • Understanding Responsive Selling (19 Modules)
  • Implementing and Managing Responsive Selling(19 Modules)
  • Initial Lead Handling Part 1 (18 Modules)
  • Initial Lead Handling Part 2 (17 Modules)
  • Long Term Follow-Up (21 Modules)
  • Active Lead Handling (8 Modules)
  • Do Not Call (7 Modules)
  • Building a Vendor Relationship (8 Modules)
  • Building an OEM Relationship (6 Modules)
  • Marketing (9 Modules)
  • Implementing Messaging (45 Modules)
  • Inbound Phone Handling (25 Modules)
  • Internet Structure (7 Modules)
  • New Vehicle Inventory Management (6 Modules)
  • Finance Department (10 Modules)
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Competency Based Hiring (25 Modules)
  • Implement Internet Structure - Manager (11 Modules)
  • Introduction to Digital Marketing (16 Modules)
  • Implementing and Managing Responsive Selling (23 Modules)
  • Inventory Marketing (39 Modules)
 

Salesperson

Tracks Included: 

  • Introduction to Sales (15 modules)
  • Succeeding in Sales (20 Modules)
  • Sales Skills (30 Modules)
  • The Role of the Inbound Phone Process (9 Modules)
  • Delivering a Quality Customer Experience (21 Modules)
  • Responsive Sales Process (16 Modules)
  • Holding Yourself Accountable (12 Modules)
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Phone Process (18 Modules)
  • Holding Yourself Accountable (12 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Responsive Sales Process - 1 (54 Modules)
  • Responsive Sales Process - 2 (116 Modules)
  • Responsive Sales Process - 3 (118 Modules)
 

Service Advisor

Tracks Included: 

  • Service Advisor training level 1 (48 modules)
  • Service Advisor training level 2 (30 modules)
  • Service Advisor training level 3 (35 modules)
  • Sales Skills (30 Modules)
  • Delivering a Quality Customer Experience (21 Modules)
  • Basics of Email (14 Modules)
  • Messaging Handling (24 Modules)
  • Holding Yourself Accountable (12 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Service Advisor Process (54 Modules)
  • Service Phone Process (18 Modules)
  • Email Process (7 Modules)
 

Used Car Manager

Tracks Included: 

  • Principles of Sales Management (21 modules)
  • Team Management (18 Modules)
  • Managing a Quality Customer Experience (20 Modules)
  • Understanding Responsive Selling (19 Modules)
  • Implementing and Managing Responsive Selling(19 Modules)
  • Do Not Call (7 Modules)
  • Building a Vendor Relationship (6 Modules)
  • Building an OEM Relationship (5 Modules)
  • Inventory Marketing (13 Modules)
  • Omni-Experience Overview (28 Modules)
  • Omni-Experience Process (18 Modules)
  • Basics of Phone (8 Modules)
  • Basics of Email (14 Modules)
  • Internet Structure (7 Modules)
  • Inventory Management (6 Modules)
  • Finance Department (10 Modules)
  • Inventory Marketing (39 Modules)
 

2,000+ training courses and 10,000+ learning modules 

Training for all areas of dealership operations

Variety of training formats. Videos, quizzes, assignments & more

Get New Hires Up to Speed FAST!

Turn your new hires into top-performers in record time!
By utilizing the DrivingSales Human Capital Management platform, you'll be able to greatly reduce the time it takes to get employees up to speed and hitting dealership goals.

Improve the Performance of Your Entire Team

Keep your more experienced employees engaged and current on the latest best practices and strategies with modern training that meets the needs of consumers today.

Stay Up to Date with the Most Progressive Training

Discover the latest processes and strategies to be competitive in today's market. Experience the most progressive training content for dealers today.

Customizable to Meet Your Needs

Create a custom training experience for your dealership that meets your needs. Focus on the key areas of training that align with your dealership vision.

What Dealers Say About DrivingSales Training

"I can honestly say before DrivingSales we closed all of our leads at 8%, and since using the training we have closed 13% under 60 days."

"With the continued support and training of DrivingSales, we have increased the lead count from our website by 35%"

"Our Internet Lead Response Time has decreased by 50% with the help of DrivingSales.”

Try it out today!

See how the Human Capital Management platform can increase your dealership performance.

Learn More

Or call: 866.943.8371

 

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